Returns

Return Policy

At PetLoversHub, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a straightforward return policy to ensure you can shop with confidence.

Eligibility for Returns:

  • Items must be returned within 7 days of the delivery date.
  • Items must be in their original condition, unworn, unwashed, and with all original tags and packaging intact.
  • Some items are non-returnable, such as [Food open box, Any liquid items, etc.].

Non-Returnable Items:

  • [Non physical item not returnable, e.g., gift cards, discounts products, etc.]

 

Return Process

To initiate a return:

  1. Contact our customer service team at support@petlovershub.shop to request a return authorization.

  2. Pack the item securely in its original packaging.

  3. Include the original receipt or proof of purchase.

  4. Ship the return package to:

    PetLoversHub, Bates Drive
    Bedford, MA 01730