Privacy Policy
Who we are
At PetLoversHub, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or shop with us. Please read this policy carefully to understand our practices regarding your personal data and how we will treat it. Our website address is: https://petlovershub.shop.
Information
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Personal Information: We may collect personal information such as your name, email address, phone number, shipping/billing address, and payment information when you place an order or create an account with us.
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Non-Personal Information: We may also collect non-personal information such as your IP address, browser type, demographic information, and preferences when you visit our website.
How We Use Your Information
- To process and fulfill your orders, including communicating with you about your order status.
- To provide customer support and respond to your inquiries.
- To personalize your experience and offer tailored content, promotions, and recommendations.
- To improve our website, products, and services based on your feedback and interactions.
- To send periodic emails regarding your order or other products and services.
- To prevent fraudulent transactions and ensure the security of our website.
Disclosure of Your Information
We may disclose your personal information to third parties only in the following circumstances:
- To our service providers who assist us in operating our website and providing our services (e.g., payment processors, shipping companies).
- To comply with legal obligations, enforce our policies, or protect our rights, property, or safety, or that of others.
- With your consent or at your direction.
Data Security
We implement reasonable security measures to protect the confidentiality and security of your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Financial Data
Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site.
Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:
- Create and manage your account.
- Process your transactions.
- Send you a confirmation.
- Manage your orders.
- Provide customer support.
- Communicate with you about your account or transactions with us.
- Send you marketing and promotional communications.
- Improve our website and services.
Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.